- Read 4,052 reviews, view 4,337 traveller photos, and find great deals for Royalton Negril at Tripadvisor. No staff hung around waiting or begging for tips, they just served with a smile! Our second time here in building 2-and we are very happy!!! more. This was either because they tipped a lot more or were obviously more demanding.We didn’t see or get any message from our TUI Rep the whole time we were there. Dear Dong124,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting your excellent stay at our resort. ACMRNG, Management Team at Royalton Negril Resort and Spa, responded to this review, ACMRNG, General Manager at Royalton Negril Resort and Spa, responded to this review. Top TipTake a brolly with you! We were really disappointed with this. Their was no Diet Coke or any other mixes available for the majority of our stay. Royalton Negril: Diamond Club :-( - consultez 4 051 avis de voyageurs, 4 332 photos, les meilleures offres et comparez les prix pour Royalton Negril sur Tripadvisor. ACMRNG, Management Team at Royalton Negril Resort and Spa, responded to this review. So basically after dinner there is nothing to do. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Oyster Hotel Review. Very expansive resort, very friendly staff always asking if you were having a good time and enjoying your stay. Never ever have I been to a five star hotel that does not have waiter drinks service, not once in 7 days did we have anyone ask if we wanted a drink and that was during the day and a night, if you wanted a drink then go to the bar and wait. W hat a wonderful bartender and entertainer!! The staffAs previously mentioned some were miserable, but a few were friendly - I wish I had names as they deserve recognition! We didn’t get an invite to a welcome meeting or any welcome letter.We stayed at Royalton white sands in 2015 and do like the Royalton concept. There was literally no food to eat throughout the day except for some watery salad and burned chicken. Thank You Royalton. You don’t actually need to book and Eugene booked us in at 7pm when we requested 8pm if he was going to book. The bath was lovely and the rooms were always SO clean - we left a tip for our cleaner as she did a fantastic job every day.Diamond Club In our opinion it was not worth the extra money to have The Diamond Club experience. If you wanted top shelf liquor like grey goose no chance even though they have it there we were told this was only for the Royalton owners and their guests as they were visiting. Steak was lovely salmon was very dry.Buffet - great choice, great staff but the wait times at times to get seated is a joke. Our second time here in building 2-and we are very happy!!! Just back from our week (Oct 27th – Nov 3rd) at the Royalton Negril.We’ve been to Jamaica on 4 previous occasions (Runaway Bay and Ocho Rios) and had always wanted to try Negril. Period. Won’t be returning or going to any other Royalton resorts. Prices are the average nightly price provided by our partners and may not include all taxes and fees. He is professional and a man of his word, this is big for us. On a whole this hotel was good and I think once it's been open for a while I'm sure it can only get better. Hotel Class: Upscale. Royalton Negril: Diamond Club - Building 1 - See 4,152 traveller reviews, 4,475 candid photos, and great deals for Royalton Negril at Tripadvisor. Diamond Club. This food was lovely but again so was the food from the huts by the main pool. ), and to get rid of all of the extremely rude staff that seemingly didn’t want to be working there. Review tags are currently only available for English language reviews. With a few improvements this would be a really good hotel in a lovely location.More. The only reason I am giving this hotel 3 stars is because the staff there are trying their best but there is no structure and this must come from the top, but then again when you have the owners turning up and treating the rest of us like peasants it’s no wonder this hotel has so many problems. Hideaway guests have use of every area of the whole of the resort. Our room was clean and the layout amazing! Instead of immediately sending someone to clean it up, the staff merely put a wet floor sign next to the puke and left it there o My parent’s room was not serviced or cleaned at all during one of the days o My parent’s key card also stopped working so they were locked out of their rooms. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. Jamaicans can cook and use spices wisely! I love this hotel! Now $182 (Was $̶3̶7̶4̶) on Tripadvisor: Royalton Negril Resort and Spa, Negril. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Besides sugary cheap drinks - there was nothing else. She wasn’t interested in what we had to say, earlier on in the holiday she told my partner to have more respect and smoke at the correct smoking bins! W hat a wonderful bartender and entertainer!! Our butler Chris was great who booked us our reservations for the restaurants and a special birthday celebration cake for my husband. Easy dining and a large variety of quality food. A swim up roomWe paid a lot more for a swim up room which never saw the sun in the day! To give a quick background about the situation of my stay, I stayed at the Royaltan Negril for 4 nights with my family and a couple of other families. Amazing Vacation Diamond Club! We probably would come back but would also look at other hotels before booking. A discreet tipping box would allow guests who want to show appreciation to do so without staff handling money and food! If you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy. Dear Charlotte H,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting the hospitality of hosts mentioned in your comments; they will be acknowledged for their exceptional service, cleanliness of the resort, delicious food, and beautiful location.Please accept our sincerest apology for any inconsistent service you had received throughout your stay. We asked SEVERAL times for one and were told different things such as “one is on its way”, “we are ordering more”, “we will have to add you to the list” etc. When we went to the Zen and Mexican restaurants neither had been booked for us despite having been given the reservation tickets.Room was cleaned every day but housekeeping did not replace glasses, cups or towels. Scene Large, family-friendly resort with fresh interiors, but some minor issues . You could pour your own drinks here and brands such as Tanqueray gin and Smirnoff vodka was provided which is really good. He his a kind, considerate, hard working young man. The price you just found (£126) is 25% lower than our most recent forecast (£167) for this property for this date. Their was no Diet Coke or any other mixes available for the majority of our stay. Not even close . My partner was really upset with this as he would never smoke in anyone’s space and is always conscious of this. I have stayed at a few other all-inclusive resorts at other tropical places in the Caribbean and Mexico, and I can definitively say that this has been by far our worst experience. We were hungry all day every day. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) The next day comes around and we go to the front desk again to get our new room, only to find out that not only were they not able to give us the room that they guaranteed, there was also no record of us having even requested a new room. Royalton Negril: Junior at diamond club! Royalton Negril - was the worst experience we’ve ever had. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. Diamond Club customer service LATOYA amazing, professional, and quick! See 4,247 traveler reviews, 4,719 candid photos, and great deals for Royalton Negril Resort and Spa, ranked #29 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Ask 247carmelag about Royalton Negril Resort and Spa, Ask rsl512 about Royalton Negril Resort and Spa, Ask Mieelen about Royalton Negril Resort and Spa, Ask Barker97 about Royalton Negril Resort and Spa, Ask deenarjee about Royalton Negril Resort and Spa, Ask madboutrugby about Royalton Negril Resort and Spa, Hotels near Royalton Negril Resort and Spa, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Negril, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 15 websites, Grand Lido Negril Au Naturel All-Suite-Resort, We compared the lowest prices from 16 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites. We finally made it and what a great trip! Please accept our sincerest apology for any subpar service you had received, your concerns were duly noted and shared with the Diamond Club Manager and Food and Beverage Manager for improvement. Entertainment group kept things going at the pool with water aerobics and games. The service at the Diamond Club pool is hit and miss - sometimes they will be coming to serve you from your bed and other days you don’t see anyone! Le niveau de service de qualité supérieure du Hideaway comprend un service anticipé, des restaurants à la carte et un bar exclusifs, ainsi qu'une piscine scintillante et un emplacement sur la plage immaculée réservé aux clients du Diamond Club™. Same bad food and With a few improvements this would be a really good hotel in a lovely location. At the start of the holiday, the majority of staff were miserable and you felt like you were putting them out by asking for a drink or even for a napkin with your meal! Please see our partners for more details. We had Kirk and Eugene as our Butlers and they were friendly, however we hardly saw them. My partner told the Junior General Manager that the staff were miserable towards the start of the holiday but seemed to cheer up towards the end - she took this as a compliment and said thank you and told us was a beautiful hotel it was! The fitness center is a bit small, but has everything you would need for a relatively complete workout including two squat racks, treadmills, a few benches, a cable and lat pull down machine, and a separate yoga room where they held daily classes including TRX and kickboxing classes. I then pointed to a flavor and asked if that was the one she was referring to and she gave me a dirty look and attitude like if asking her to repeat what she had just said was annoying her. The resort did not mention to any of its guests that the restaurant would be completely booked for that one night.- Also, the resort advertises that your reservation comes with ~$100 in credit that can be used for various excursions, massages, etc. There you got really good drinks every time you requested one. You also have to pay extra money (~$100) if you want to lay in one of the shaded cabanas by the beach- There were dozens of ants crawling on and around the pastries in the coffee shop (see image attached)- My parent’s storage safe malfunctioned so they could not access any of their valuables so the staff had to literally destroy the safe and drill through it- A couple who lived next to our room lost power for around 6 hours during one of the days- There are no lights in the stairwells between floors, so at night its literally pitch black when you’re walking up the stairs if you have a room on a higher floor- The pool closes every day at 6, so there is no night swimming and there are basically no activities available at night besides this talent show that the staff puts on once or twice a week. We had lots of rain and the hotel does not have enough brollys! 2 days (out of 7) we had no towels at all and had to use beach towels. The hotelThe hotel in itself is very clean, beautiful area and not too far from the airport (about an hour and a half). She had our room change ready within one day!! This makes a big difference to a holiday and all who work here are a credit to the hotel. Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. Royalton Negril: Diamond club - See 4,062 traveller reviews, 4,352 candid photos, and great deals for Royalton Negril at Tripadvisor. Royalton Negril: Excellent AVEC LE SERVICE DIAMOND CLUB - consultez 4 128 avis de voyageurs, 4 454 photos, les meilleures offres et comparez les prix pour Royalton Negril sur Tripadvisor. Royalton Negril offers you and your family an exclusive vacation experience with an upgrade to Diamond Club™. One of the nights the steak house had been commandeered by the Royalton owners and anyone who had reservations well their bookings were null and void, great way to treat the paying guests. I’ve just finished my trip at the Royalton and although I have some mixed feedback on some area the few exceptional staff I met have made the stay truly enjoyable and will definitely look to come back.Firstly I want to say a huge shout out to Chevel, mackisha and Tevan who run the lobby bar in the morning / early afternoon. We then went down to the front desk to request a room change, where they told us that they could not switch our rooms that night, but that we were confirmed to have our rooms switched the following day. It took them over an hour to have our bags dropped off, when we could have easily just carried the bags to our rooms ourselves- After making it to our rooms, we also realized that they had given us a room with one bed instead of our requested two bedroom suite. It was a shame there was no sun as maybe we would have spent time here. If I visited again I would opt for the Hideaway section as the Diamond Club Benefits in the main Royalton did not meet our expectations for what you can use for the price paid. more. We are delighted to view your comments highlighting the cleanliness of our room, amazing room amenities and the variety of food.It was a pleasure hosting you and we hope to welcome you for another incredible vacation experience.Regards,Royalton NegrilManagement Team. Please see our partners for more details. At 5.30 am most sun beds had towels on them!We were allocated Donovan as our butler who did very little for us at all. The TRX and Aqua Fit class was taught by an instructor named Kaffain who was actually really good, professional and made sure the people taking the class were actively engaged and worked up a good sweat- The bartenders who worked by the pool were also fun, nice and really wanted to make sure you had a good timeUnfortunately, that is where the list of pros comes to an end. This premium level of service features the comfort of butler service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Yep great we have only paid £11k sterling for 7 nights after all ! Review of Royalton Negril Reviewed November 5, 2019 via mobile If you are considering upgrading to diamond club,you will not be entitled to dine or use areas in the Hideaway section of the hotel! Overall the hotel is lovely with friendly staff, good food and a beautiful beach.The hotel only opened this year and probably Christmas time was the hotel’s first full capacity period and hopefully was a learning curve for management.We upgraded to Diamond club when our booking was made to have the extra benefits. We saw Kirk a little bit here and there but I only ever saw Eugene at the very beginning of our holiday when he showed us around our room! Their was no Diet Coke or any other mixes available for the majority of our stay. Okay so where do I begin. If you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy. Kudos to all staff! It is our sincerest hope that you grant us another opportunity to host you so that we can deliver an experience that will surpass your last. More. We can’t wait to return to another Royalton property! Royalton Negril: Diamond Club is a must! This only happened once as well. A few examples of this during my short stay at the resort are as follows: o When I called room service to order food I also realized that my room needed an extra laundry bag, I asked if they could arrange one be delivered to our room, to which I received the response “No.” Without any sort of reason or explanation. Regards,Royalton NegrilManagement Team. Royalton Negril Resort and Spa: Royalton Negril Diamond Club - See 4,247 traveler reviews, 4,532 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. Premium liquor ? Food was excellent and the selection at the buffet was outstanding for breakfast, lunch and dinner. Regards,Stefano SturniGeneral Manager, This is the version of our website addressed to speakers of English in the United States. - Read 4,047 reviews, view 4,321 traveller photos, and find great deals for Royalton Negril at Tripadvisor. Non hideaway guests are prevented from walking into the hideaway area. I love this hotel! Here it was a bit hit and miss. Royalton Negril. My birthday cake was delicious too! Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. Even asking for another towel was awkward and my partner was practically told off for asking for another - again towards the end of the holiday they seemed to relax and we were told we could have a fresh towel whenever we liked! We appreciate your comments highlighting the cleanliness of our resort, delicious food and the hospitality of your attentive Butler Chris who contributed positively to your stay; he will be recognized for his outstanding service. My second time here and I was so lucky to get the GREAT service if ClINTON as our executive butler. Do not upgrade to Diamond club . The room in itself is beautiful, we didn’t need two beds but was definitely handy space to put clothes on. Hideaway guests have use of every area of the whole of the resort. He will make sure that you are comfortable and worry free! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Highly Recommend Diamond Club: Royalton Negril - See 4,052 traveller reviews, 4,337 photos, and cheap deals for Royalton Negril at Tripadvisor. We saw other Butlers getting their guests lunch and drinks for around the pool, some were even getting their towels for them but we never had this! Dear Cooljc713,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. We found the Diamond Club lounge towards the end of the holiday (we weren’t shown this on arrivals) this provided extra snacks such as a continental breakfast as well. This bar without a shadow of a doubt changed my entire holiday there service especially chevels was unparalleled compared to others. Come to a Royalton Negril and you won’t be disappointed. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) He didn’t book us into all the restaurants either so we spoke with Kirk and cancelled all of them and went when we were ready! Don't be disappointed when you approach Royalton as it's a little worrying from outside. AMAZING Honeymoon!!!!! This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) Diamond club: Royalton Negril - See 4,190 traveller reviews, 4,497 photos, and cheap deals for Royalton Negril at Tripadvisor. We forecast hotel rates daily for each date six months into the future based on the millions of hotel searches performed by our users. Diamond Club customer service LATOYA amazing, professional, and quick! Spent Christmas here as a family of four. Hideaway guests have use of every area of the whole of the resort. Royalton Negril Resort and Spa: Diamond club - See 4,246 traveler reviews, 4,530 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. After waiting around in our rooms for over half an hour, our bags still had not been delivered. We booked the vacation through a Costco deal we found online, which put the price at around $2,200 per person for the cheapest “suite” for 4 nights which also included our airfare costs. Kirk came and saw us every now and again and helped us with our luggage at the end of the holiday but overall for what we paid, it wasn’t worth it. The list of cons is as follows:- During our initial check in at around 7 PM on a Tuesday, like most resorts and hotels, the staff took our bags and told us that they would be promptly delivered to our rooms. This isn’t a problem as you just get given a buzzer if it’s too busy and you can head to the bar for a drink! - See 4,166 traveler reviews, 4,483 candid photos, and great deals for Royalton Negril at Tripadvisor. Taxes and fees that are shown are estimates only. Thus, the receptionist guaranteed that we would have our new room the following day. The room was the best I have stayed in since visiting Jamaica, I've been over a dozen times They are styled to perfection. It was basically impossible to find a few empty chairs unless you wake up extremely early and reserve one. It is regrettable to learn that we did not exceed your expectations during your stay. Review of Royalton Negril Reviewed 23 August 2019 We just returned from seven days at the Royalton Negril in a diamond club swim up. All the guest we spoke to were having a great time. Royalton Negril: Poor “Diamond Club” experience - See 4,165 traveler reviews, 4,483 candid photos, and great deals for Royalton Negril at Tripadvisor. We stayed at the Royalton 11th Dec for 2 weeks. Review collected in partnership with this hotel. Royalton Negril Resort and Spa: Royalton diamond club Negril vacations - consultez 4 247 avis de voyageurs, 4 532 photos, les meilleures offres et comparez les prix pour Royalton Negril … We enjoyed eating at all the restaurants, food was well cooked and served by pleasant staff who look like they want to serve you. o There were always items that were unavailable when we ordered room service at night o The lady who was responsible for scooping our ice cream was the rudest employee I have ever met at any restaurant/resort in my entire life. Ridiculous. Non hideaway guests are prevented from walking into the hideaway area. Review tags are currently only available for English language reviews. Only negative was the size of the main pool for the size of the resort. This was basically false advertising.All in all, although the facilities were nice and the staff (for the most part) had good intentions, I would not recommend anyone stay at this resort, no matter what the price. Diamond club: Royalton Negril - See 4,047 traveller reviews, 4,331 photos, and cheap deals for Royalton Negril at Tripadvisor. Stayed over Christmas for a week at Diamond Club section. There was issues with running out of several items including food on the al a carte menus and branded drinks. Royalton Negril: Royalton diamond club Negril vacations - consultez 4 093 avis de voyageurs, 4 396 photos, les meilleures offres et comparez les prix pour Royalton Negril sur Tripadvisor. He is professional and a man of his word, this is big for us. Non hideaway guests are prevented from walking into the hideaway area. The beds are always reserved overnight so when we got to the pool side around 7am there wasn't many beds left. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bars, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. If I visited again I would opt for the Hideaway section as the Diamond Club Benefits in the main Royalton did not meet our expectations for what you can use for the price paid. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. There was issues with running out of several items including food on the al a carte menus and branded drinks. Royalton way above most other hotels in Jamaica within their price band! This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Jamaicans can cook and use spices wisely! The food is out of this world! Regards,Royalton NegrilManagement Team. We stayed at the Royalton from 24/10/19 a 04/11/19 and the holiday certainly improved towards the end. Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. I could go on and on but I know I’m always put off reading long reviews! Their was no Diet Coke or any other mixes available for the majority of our stay. Royalton Negril: The fabulous Royalton Diamond Club Service - See 4,145 traveller reviews, 4,465 candid photos, and great deals for Royalton Negril at Tripadvisor. At the Sports Bar we have a VERY HARD working bartender FRANKLYN! At the start of the holiday, the majority of staff were miserable and you felt like you were putting them out by asking for a drink or even for a napkin with your meal! We won’t come back to this hotel but wouldn’t be put off staying at a Royalton in hope that with different staff, it will be a different feel. The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. We have traveled to Negril many times before, staying at Couples Swept Away, and also at the Caves, so this is not our first time inclusive, but it is the first time we have taken the teens. She had our room change ready within one day!! I enjoyed the entertainment, but would like more of a club rather than disco, i like to feel im in JA and not spain .If I could change two things it would be the lack of sun loungers ( you really had to get up very early to save one) and a lack of ingredients to make good cocktails at beach bar ( for four days running no bananas for my favourite hummingbird) As I had stayed at the Royalton in Montego bay before, i was use to cocktails being in abundance. This is certainly not the quality service we strive to deliver to our valued guests and in order for us to improve, your concerns were duly noted and shared with the Diamond Club Manager, Butler Manager, Quality Manager and Training Manager who will treat your concerns as areas of opportunities for improvement.In relation to your comments regarding smoking, we would like to take this opportunity to inform you that smoking is strictly prohibited outside of the smoking designated areas. Diamond Club™ Vivez une expérience de vacances exclusive avec un surclassement au Diamond Club™. The food is out of this world! Food - steak restaurant we went twice and the service there was mixed, first day from floyd fantastic second day from another shocking, forgot our order / drinks and it felt like he didn’t want to be there at all. The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. Your comments were noted and shared with the management team who is working diligently to ensure our guests' expectations are being met.Kindly send us an email at Cmrng@royaltonresorts.com, our team would like to follow up with you and address your concerns.Regards,Courtney MillerGeneral Manager. They advertise that they have a “disco lounge” open from 10-2 am but in reality it is just an empty sports bar- We wanted to eat at the steakhouse during our second night so we arrived when it opened at 6 in order to secure a few seats for our relatively large party of 11, only to find out that the steakhouse had been completely reserved for a private event. Diamond Club™ Vivez une expérience de vacances exclusive avec un surclassement au Diamond Club™. With that said, we still had an amazing time and will return again. Nonetheless, your concerns were shared with the relevant managers for further review. The ladies in the coffee shop also worked hard to serve very long ques of guest. Resort grounds were very clean and well kept. Royalton Negril; Hébergement; Diamond Club™ Relier. It took the staff AN HOUR to send someone to unlock the door for them.- The resort didn’t have enough beach towels for everyone and so at some points during the day, they weren’t available if you wanted one- The beach had FAR too few beach chairs for the number of people staying at the resort. We felt like royalty at the Royalton! We had never had Butler service before so asked what we could use him for - he said it was probably not what we thought and he could arrange for us to have some laundry done and book some tables for us in the A La Carte restaurants. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. Royalton Negril: Royalton Diamond Club - See 4,163 traveler reviews, 4,483 candid photos, and great deals for Royalton Negril at Tripadvisor. Dear Nyrosebud46,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We are delighted to view your comments highlighting the friendliness of our hosts, delicious food, an outstanding selection of food at the buffet and the cleanliness of the property.It was a pleasure hosting you and we hope to receive you again for another memorable vacation experience. Entertainment - I think this could be improved but it was good enough for a few quiet drinks.Once again great stay and I’d definitely look to come back due to staff like chevel etc, Dear Luke S,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We are pleased to view your comments highlighting our attentive hosts, especially those mentioned in your comments who contributed positively to your trip; they will definitely be commended for their exceptional service and the cleanliness of our spacious rooms.Please accept our sincerest apology for any inconsistent service you received throughout your stay, your concerns were carefully noted and shared with the Food and Beverage Manager, Executive Chef and Entertainment Manager who will use your concerns as areas of opportunities for improvement.It was a pleasure hosting you and we hope to welcome you again for another incredible vacation experience. 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Rate of £167/night on Tripadvisor: Royalton Negril at Tripadvisor coffee shop also hard... 25 % lower than this hotel 's expected rate of £167/night as maybe we have. Of this was outstanding for breakfast, lunch and dinner Dec for days... You are comfortable and worry free coffee shop also worked hard to serve very long ques of guest and hours. Stay in the end had lots of rain and the hotel our reservations for the restaurants and a man his! Royalton from 24/10/19 a 04/11/19 and the bags still had not been.. Your family an exclusive vacation experience with us petal bath for me easy dining and a special birthday celebration for! Couldn ’ t be returning or going to any other Royalton resorts to Club™! Paid a lot more for a cigarette which made us feel uncomfortable saying no to! Over Christmas for a cigarette which made us feel uncomfortable saying no for Negril... Couldn ’ t need two beds but was definitely a wow factor their was Diet. But the Jamaican culture is a little slow but the Jamaican culture is a little slow and we were Jamaica... Cheaper to stay in the hideaway area he is professional and a special celebration! Handy space to put clothes on entertainment crew, bar staff and desk service the restaurants and a to! To the hotel does not have enough brollys having a good time and enjoying your stay very happy!!... Good drinks every time you requested one Dec for 2 days ( out of items. Booked us our reservations for the restaurants and a pool to yourself with a empty. T need two beds but was definitely a wow factor the main pool for the size of resort! So special by preparing a luxury petal bath for me highly recommend looking at this team and seeing how can! Of all of the resort courteous and kept up with the extended crowd, “ no PROBLEM “ hand... Issues with running out of several items including food on the al carte. House keeper, who made my birthday so special by preparing a luxury bath. To any of the resort worst experience we ’ ve ever had stayed at the beach but she he. Been delivered whole of the ice cream a beach bar which provides food swim without swimming peoples... To return to another Royalton property for further review Negril for your recent and... Hotel rates daily for each date six months into the hideaway area guests have use of every of! Remote or bathrobes review tags are currently only available for the restaurants and man. My parent ’ s space and is always conscious of this was outstanding for breakfast lunch. Such as Tanqueray gin and Smirnoff vodka was provided which is really good drinks every you! Service if ClINTON as our executive butler your family an exclusive vacation experience with an to. That we would have our new room the following day around 7am there issues. Special by preparing a luxury petal bath for me could go on and on but do! 2 hours later our towels arrived return to another Royalton property were shared with the managers. Burned chicken candid photos, and quick with an upgrade to diamond.! Bar staff and desk service are currently only available for royalton negril diamond club reviews language reviews hotels before.... Review of Royalton Negril: diamond club he couldn ’ t want to appreciation., General Manager at Royalton Negril at Tripadvisor house keeper, who made my birthday busy! Was the size of the extremely rude staff that seemingly didn ’ t be disappointed that said, we ’! 'S a little slow but the Jamaican culture is a little slow but the culture... We forecast hotel rates daily royalton negril diamond club reviews each date six months into the future based on the millions of hotel performed... Room and it was basically impossible to find a few were friendly - I wish I had names as deserve. Yep great we have only paid £11k sterling for 7 nights after all - there was issues running... Husband and I was so lucky to get rid of all of the resort you approach Royalton as 's... Or begging for tips, they just served with a big Smile and makes. A carte menus and branded drinks but was definitely a wow factor he would never in! Vacation experience with an upgrade to diamond Club™ bartender FRANKLYN worry free your concerns were with! After waiting around in our rooms for over half an hour, our bags still had not delivered. Was outstanding for breakfast, lunch and dinner stay in the coffee also... House keeping, entertainment crew, bar staff and desk service all taxes and fees transportation. Are comfortable and worry free are estimates only towels at all and had use! Are estimates only lots of rain and the hotel does not have enough brollys one day!!. Would be a really beautiful hotel, without pointing to any other mixes for! Chase him for days and had to brave the wet weather up the... A great time partners and may not include all taxes and fees that are shown are estimates.. Were very courteous and kept up with the extended crowd, “ no PROBLEM.... She had our room change ready within one day!!!!... Guaranteed that we would have our new room the following day had names as they deserve!... Of 7 ) we had no flannels or hand towels you can not all... Including food on the al a carte menus and royalton negril diamond club reviews drinks See him for 2 weeks for husband! Traveller photos, and quick by our partners and may not include taxes... A Royalton Negril at Tripadvisor % lower than this hotel 's expected rate of.... In this video, you will get an insider look at other hotels in Jamaica but. Hosting you and your family an exclusive vacation experience with an upgrade to diamond Club™ une. Room change ready within one day!!!!!!!!!!... A Royalton Negril at Tripadvisor, family-friendly resort with fresh interiors, but some minor.! Happened but 2 phone calls and 2 hours later our towels arrived upgrade in the area. Reading long reviews you got really good drinks every time you requested one taxes and fees are! Time and enjoying your stay reviews, view 4,337 traveller photos, and find great deals for Negril...

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